Describe the cost elements which exist in a transport operation and how these can be successfully controlled whilst maintaining or improving customer satisfaction.

The financial management of each and every transport operation is crucial to its future sustainability.

For a transport organisation of your choice:

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  • Describe the cost elements which exist in a transport operation and how these can be successfully controlled whilst maintaining or improving customer satisfaction.
  • Evaluate the various methods used to build costs into a pricing policy.
  • Compare and contrast the different pricing arrangements of transport in an operation that has to meet a regular peak in demand for its services and how these can be used to control demand
  • Please the assignment should be based on a bus transport organisation.

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